🛡️ Privacy Policy for Moore Lumber & Hardware

Last Updated: August 6, 2025

At Moore Lumber & Hardware, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or shop in-store.

1. Information We Collect

  • Personal Information: Name, email address, phone number, mailing address, and any details you provide via our contact forms or customer accounts.
  • Transaction Information: Products you purchase, payment methods (via secure third-party processors), and delivery details.
  • Technical Information: IP address, browser type, device info, and website usage behavior collected via cookies and analytics tools.

2. How We Use Your Information

  • Provide customer service and respond to inquiries
  • Process orders, deliveries, and returns
  • Improve our website and services
  • Send occasional promotional emails (you may opt out anytime)
  • Prevent fraud and enhance security

We do not sell your personal information.

3. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. These may include:

  • Session cookies (for login or cart functionality)
  • Analytics cookies (via Google Analytics or similar)
  • Performance and preference tracking

You may disable cookies in your browser settings, but some site features may not function properly.

4. Third-Party Services

We may use trusted third-party services for payment processing, analytics, marketing, and customer support. These providers are required to maintain the confidentiality of your information.

Examples include:

  • Google Analytics
  • Facebook/Instagram ad platforms
  • Mailchimp or similar email services

5. How We Protect Your Information

  • Secure HTTPS encryption
  • Limited internal access to personal data
  • Regular security audits and monitoring

However, no system is completely foolproof. Please notify us immediately if you suspect any unauthorized activity.

6. Your Rights & Choices

  • Access or update your personal information
  • Opt out of marketing communications
  • Request deletion of your data (subject to legal requirements)

To make a request, please contact us via our Contact Page.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, contact us: